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Are you thinking about starting an embroidery business but don’t know where to begin? Between finding the capital, resources and support, you also have to learn how to operate a machine AND run a sustainable business!

We get it. Starting a business can be overwhelming - That’s where we come in.

We’re Ricoma – and for the past 20 years, we’ve been helping businesses get started from the moment their machine arrives at their doorstep with support 7 days a week and after hours, free training and so much more.

We get it. Starting a business can be overwhelming - That’s where we come in.

If each cap has 3,000 stitches, embroidering 10 caps adds up to 30,000 stitches.

We embroider caps at approximately 600 stitches per minute, and 30,000 total stitches divided by 600 stitches per minute adds up to 50 minutes - a little under an hour.

In other words…

Do you own a screen-printing business and are tired of outsourcing your embroidery?

Outsourcing anything, especially embroidery is a huge risk. Not only do you not have any control over the time it takes or the quality of the embroidery, you also lose out on all of the potential revenue that would be going directly in your pocket otherwise.

Not to mention having to turn away clients when they ask for a turnaround time that you can’t provide means you run the risk of losing them altogether. This happens a lot considering that embroidery is one of the most popular custom decoration methods.

Don't spend your time begging for other companies to finish the work that you can do in-house. If you're serious about bringing more revenue to your business, there is no better time to invest in a machine when the payments are as low as $130/month with 0% financing*.

Do you own a screen-printing business and are tired of outsourcing your embroidery?

Are you an existing embroidery business that wants to expand to be able to complete even more orders with a faster turnaround?

Since you already know pretty much everything about what it takes to run a successful business, you know that the quality of the machinery and the service is what matters most.

Since you already own a Ricoma, you know that our customer service is the best in the industry and because we are the factory, we have complete control over the quality of our machines and are able to give you the widest selection of equipment to choose from for any job.

AND thanks to our low monthly payments and 0% financing*, adding another machine to your existing line-up is a no brainer. Our low monthly payments give you the guarantee that you'll be able to surpass your monthly sales goals with any machine from our arsenal and receive a better return on your investment.

We promise to do everything we can to provide you the resources and assistance to start or grow your business. There is little that we won't do to make sure that you're as knowledgeable as the techs and as business-savvy as our staff. Whether it's helping you get the best financing or providing unparalleled support, we promise to be there for all of your business needs!

Along with the Ricoma Promise, you'll also receive a wealth of knowledge from our staff through videos, newsletters and social media. You'll also receive everything that you need to start embroidering right away!

What comes with a Ricoma machine?

We’ll answer this question with a question. What doesn’t come with a Ricoma machine? Ricoma is one of the very rare embroidery machine companies that both manufacture and sell their products. That means every Ricoma employee knows our embroidery machines inside and out. Our certified customer support staff is equipped to assist you 7 days a week (seriously, whenever you need a hand they’re just a call or webcam session away.) Aside from being the manufacturers and offering unparalleled customer support, here is what to physically expect when you go with Ricoma.

A welcome kit with thread, bobbin, needles, backing and more!
Embroidery digitizing software by Chroma
Embroidery starter kit
Hands-on training
A toolkit with all the tools for setup and maintenance
Full cap embroidery kit at no additional cost

What kind of support do I get with Ricoma?

Ricoma technicians are available to you 7 days a week. When you’re starting off, you’re likely running your machine during the weekends if you have other commitments during the workweek. We understand that. That’s why, aside from having 7-day customer support, we also provide resources such as training, manuals and how-to videos on our machines. We’re constantly working on material such as blogs, videos and webinars to help customers get started and succeed in the embroidery business.

Is training included? What kind of training do I get?

Every Ricoma embroidery machine purchase includes free hands-on training either online or at our facility in Miami, Florida. We’ll make sure you know exactly what you’re doing before your training session is over. But if you still want additional resources to keep in handy, we also provide how-to videos and manuals.

What is the warranty for Ricoma machines?

Our machines are backed by one of the industry’s best warranties. Our 5-year warranty is provided at no additional cost and effective immediately following the purchase of your Ricoma embroidery machine.

A welcome kit with thread, bobbin, needles, backing and more!
1 year: Parts and labor
3 years: All electronic components
5 years: Drive train components

What is the average delivery time for a Ricoma machine?

We test and prepare our embroidery machines at our Miami, Florida, facility. It takes about a week to test, crate and prepare our machines for shipping. Once your machine has been shipped, transit times typically range from 2 to 5 business days depending on how close you are to our facility.

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